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Exchange Policy

This policy full complied with the rules and regulations of the relevant department of Consumer Protection.

Incanto assure that customers should be completely satisfied with their purchase.

Incanto guarantee our merchandise to be free of manufacturing defects and will accept the purchased item for refund or exchange within 15 days of your receipt of the merchandise.

Defective or unworn merchandise must be returned within 15 days of your receipt for either exchange or refund. Returned or exchanged merchandise must be returned new and unused with all original tags still attached. Merchandise that has been altered or tailored in any manner cannot be returned or exchanged.

If you wish to refund or exchange the product in accordance with the conditions below, please keep the original receipt for purchase. all refunds shall be issued in the same mode as of Original Payment.

Note: Cash refund request only accepted in- case of a defect product or if it does not conform to the legally approved specifications.

Subject to the provisions of items exchange or cash refund within 15 days from the date of purchase of goods subject to sole approval Incanto.

No refund / exchange shall be allowed on items unless a defect product or if it does not conform to the legally approved specifications or the following items:

This policy was updated on 07th July 2019.